Assistant Admin Manager, Client Relations




Position:
Assistant Admin Manager, Client Relations
Employer:
Kobalt Music Group
Category:
Client Relations
Location:
UK - London
Salary:
Competitive
Date Posted:
Apr 11th 2018
Kobalt Music Group

JOB SUMMARY

Joining a growing Clients team in London, the Assistant Admin Manager is a completely new role that will support the global team with the operational day-to-day as well with distribution focused tasks such as identifying and correcting errors in client statements ahead of the close of the accounting period and coordinating payment with our finance department for all Kobalt Music Publishing clients.

The primary roles of the client service team are to transition new clients into the Kobalt system and manage existing client accounts by serving as the administrative point person (internally and externally) for any related queries. As this role focuses heavily on critical administrative tasks and processes we require you to have a detail-driven mind-set and a comfortability with repetitive and data heavy tasks. But as you will be working across several areas of the business, liaising with key stakeholders such as Copyright and Tech, you also need very strong written and verbal communication skills as well as a track record of improving processes.

In return, this role offers a great career with a fast-growing and cutting-edge company.

BACKGROUND

Founded in 2000 by Willard Ahdritz, Kobalt is creating the music company of the future. Kobalt is a global music and technology company built for artists, songwriters, publishers and labels as an alternative to the traditional music business model. Kobalt have built the technology infrastructure to enable better reporting and for artists to maintain ownership and control over how their work is distributed, tracked, collected, and monetized. This global technology platform is able to track and collect royalties for the billions of micro-payments per song in digital music today.

This is an established yet fast growing creator-centric company of artists and songwriters including The Chainsmokers, Kelly Clarkson, Miles Davis, Dave Grohl, Lauv, Zayn Malik, Max Martin, Nick Cave & The Bad Seeds, Paul McCartney, Stevie Nicks, Pitbull, Elvis Presley, Skrillex, Sam Smith, and many more. Kobalt represents on average over 40% of the top 100 songs and albums in both the US and UK.

We’re currently 600 people based across 10 offices and we’re still growing.

WHAT DOES AN ASSISTANT ADMIN MANAGER AT KOBALT DO?

  • Liaising with Kobalt Tech department on statement production, including modifications and improvements to information included in the packs
  • Coordination of any necessary corrections in our quarterly royalty processing with Kobalt’s Copyright and Tech teams to ensure accurate accounting to Clients
  • Coordinating payment phases with the Kobalt Finance team
  • Onboarding new clients as well as agreement maintenance coordinating the ingestion of new compositions and catalogues with Kobalt’s Copyright department
  • Continuously work with other Kobalt departments to review and develop efficient processes
  • Assist with pre-deal schedule reviews compiling all necessary information prior to Kobalt signing new agreements
  • Act as a Client Support contact for administrative queries from Kobalt clients and filter to relevant members in the team

WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR? 

  • Previous experience in music publishing, music copyright administration or with a performing rights society
  • Tech-savvy and experience working with databases or ticketing systems as well as a track record of having improved, or suggested improvements, for how to make internal processes more efficient
  • Strong verbal, written and interpersonal communication skills
  • Strong analytical skills and an aptitude for problem-solving
  • Ability to work independently, multi-task, adapt to changing priorities and manage high intensity situations while maintaining professionalism and poise
  • Adaptability and comfort working in a fast paced & evolving environment
  • Sensitivity to confidential information and material
  • Strong proficiency in all Microsoft Office programs

Recent Awards/Recognitions:

2018 Financial Times Boldness in Business – Drivers of Change Nominee

2018 Fast Company’s Most Innovative Companies in Music

2017 Fast Company’s Most Innovative Companies in Music

2017 Music Week Publisher of the Year

Recent press:

Music Week - The Music Industry’s Best Friend

Music Business Worldwide – “We are Building for the Future of the Music Business

Wired - How data saved music

Economist - Disrupters

Check out our blog:

https://www.kobaltmusic.com/blog

SPECIFICS

  • Based at River Building, Cannon Street, London EC4R 3TE
  • Hours are 37.5 hours per week. Generally, these are taken between 9.30-6 with 1 hour for lunch but amendments to these hours can be agreed on a case by case basis with line manager approval

www.kobaltmusic.com/careers

IMPORTANT NOTICE

Applicants must be eligible to work in the United Kingdom. Verification checks will be conducted during the interview process and a full DBS check on acceptance of offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law.

KOBALT MUSIC GROUP BENEFITS FROM DAY ONE

ANNUAL LEAVE | Contractually 25 days, however Kobalt closes its offices for the 3 days between Christmas and New Year’s when staff contribute 1 day.

LIFE ASSURANCE | Equal to four (4) times base salary.

INCOME PROTECTION | Covers 75% of base salary up to the age of 65.

PENSION | Kobalt comply with auto-enrolment legislation, and currently contribute 1% of base salary if eligible staff stay in the pension scheme, currently with Aviva.

EYE TEST | Voucher scheme in partnership with Smart Employee Eyecare.

REGULAR STAFF SOCIALS | Including large summer & Christmas party!

FRESH FRUIT, SELECTION OF SNACKS AND CEREAL SUPPLIED DAILY

INTEREST FREE SEASON TICKET LOAN SCHEME (eligible after 1 month of service) | Loans deducted from net pay, typically over a 12 month period.

GYM MEMBERSHIP | Corporate membership rates offered

POST PROBATIONARY PERIOD BENEFITS

PRIVATE MEDICAL INSURANCE | Policy is with the BUPA ‘select’ scheme, with the ability to upgrade to a partner or family membership.

CYCLE TO WORK SCHEME | In partnership with Evans Cycles.

TRAVEL INSURANCE | Covers both business and personal travel.

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