Reporting to: Senior Account Manager and Senior Account Director
Location: Essentially - London
Purpose:
- To work with the Senior Account Director and a wider account team to deliver activations, partnerships and sponsorships in music and entertainment
- To join a growing and productive Client Services Team and prove yourself to be a valuable and reliable member of staff
Key Responsibilities:
Client / Account Management
- Develop a good understanding and ensure delivery of all client obligations and rights
- Forward planning to anticipate problems / issues and set in place proactive resolutions
- Managing Account Executive and team where necessary on each account
- Fully understands client strategy and brand, market and key competitors
- Develop and maintain positive realtionships with clients
- Can run regular project and status meetings with clients (and suppliers where relevant)
Music Marketing Skill Development
- Ceate an efficient working environment with all relevant suppliers
- Delegate work, both to Account Executives and upwards where necessary
- Comprehensive knowledge of music industry and good industry contacts
- Develop and maintain an understanding of market trends for client's business
Self & Team Management
- This role demands a comprehensive, professional capability, excellent interpersonal skills, drive and fantastic organisational skills
- Establish regular reporting procedures to track delivery
- Take appropriate actions to resolve any unforeseen issues as they arise
- Suggest new ways of executing existing operations to enhance future activity
- To trouble-shoot, and suggest improvements to aspects of the business where further efficiencies can be derived
- Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft Powerpoint
- Upwardly manage communication and information flow to line manager and downwardly manage communication and information to account executive
- Efficient meeting management and preparation and write up of notes and actions
- Project management, budget management and event management skills where necessary
- Develop personal impact / credibility by behaving in a confident and natural manner
Agency Profile:
- To build strong relationships and to foster good team spirit internally and amongst client teams
- Escalate issues and take responsibility for decisions as appropriate
- Financial control of account - payment schedule, po's, supplier management
- Manage internal brainstorms and meetings
- Draw upon experience from across the Agency, where relevant, to optimise quality of work provided on the account
Key Internal Relationships:
- Head of Client Services
- Essentially Client Services team
Key Performance Indicators:
- Delivery of agreed client projects work
- Positive feedback from clients & colleagues, e.g. on working relationships
- Knowledge and understanding of clients' business and brand
- Strength of working relationships with clients
- Quality and scale of input into delivery of clients projects
Behaviour, Skills and Knowledge:
- Genuine passion for music
- Planning & organising skills
- Passionate about your work
- Attention to detail
- Delivery focus
- Management
- Professional discipline
- Creative thinking
- Open to feedback from clients and colleagues
- Fun
How you'll be:
Passionate- About what you do every day, for every client
Intelligent- You're strategic and you understand the bigger picture
Trustworthy- Never let the team or your clients down
Professional- Do what you say when you say you'll do it. Believe in the detail.
Creative- You think differently and never compromise
Fun- Can always see the fun side in life
About Essentially
Drawing on strong industry relationships across the board, the Essentially music team delivers full 360 music strategy for international brands - from contract negotiation and artist procurement, to on the ground event delivery in countries around the world.
The team uses knowledge gained from extensive research into consumer behaviour to shape long term, impactful campaigns that bring brands to life across all platforms while delivering on solid business objectives.
