Job Title: Senior Membership and Events Manager
Employer: MPA Group of Companies (MPA, MCPS, PMLL)
Status: Full-time
Place of work: Synergy House, 2nd Floor, 114-118 Southampton Row, London WC1B 5AA
Holiday entitlement: 25 days in each calendar year, three of which must be taken during the Christmas and New Year period when the office is closed
Salary: £DOE
Reporting to: General Manager, MPA
Duties Key tasks and responsibilities to be covered, with support from the Membership and Events Manager:
Membership Attraction and Retention
- Drive expansion of the MPA membership through development of new and existing initiatives and strategies
- Maximise membership retention and develop strategies for lapsed/non-renewals
- Promote the importance of MPA membership at every opportunity
- Build relationships with individuals across all levels of our member companies, encouraging take up of member services on offer
- Oversee the administration and onboarding process for new members and annual membership subscription renewals
Member Services and Relationship Development
- Proactively encourage an open dialogue with members to understand the issues they face and how the MPA can support industry needs
- Monitor member satisfaction to ensure benefits are relevant and best serve the needs of the publishing community
- Devise and run annual member satisfaction survey
- Provide regular updates and reports on member feedback and satisfaction to the GM
- Research, develop and roll out new member benefits, tools and services with input and guidance from the GM
- Maintain regular, consistent contact with individuals from within all sectors of the membership, whether formally or informally, through face-to-face meetings, office visits, consultations, etc.
Events Development & Management
- Plan, project manage and deliver all MPA Group events, whether standalone or in conjunction with other organisations, including but not limited to:
- Industry briefings & conferences such as MIDEM, The Great Escape, PRS/MPA Publisher briefings
- Social events for members, such as showcases and the annual MPA Christmas Lunch for approx. 1,000 guests
- The annual MPA AGM & Summer Party
- Produce the MPA’s Annual Events Calendar
- Negotiate Event Supplier Contracts
Sponsorship Procurement
- Develop sponsorship packages for MPA Group of Companies events; identify, negotiate and procure sponsorship
Outreach
- Produce and deliver the MPA’s outreach programme
- Represent the MPA at internal and external industry events such as meetings, panels, tradeshows, receptions and other networking occasions
- Forge new partnerships with organisations and individuals from within different sectors to further the MPA’s profile
Budgets
- Create, maintain and manage all budgets related to MPA Membership, Events and Outreach, working with the MPA Group finance team
Essential skills and person specification
- Significant experience of working in a membership or outward/client-facing role requiring engagement with industry executives of all levels
- A born networker with exceptional interpersonal skills and the ability to build strong and effective relationships to deliver the MPA’s strategy
- An extensive book of events and industry contacts, particularly in the area of music publishing
- Experience of working with and securing event sponsors
- Knowledgeable and comfortable conversing about current industry affairs
- Excellent presentation skills
- Proven negotiation skills
- Financial acumen
- Ability to work on multiple projects at any one time and prioritise workload accordingly
- Exceptional organisational skills and meticulous attention to detail
- Excellent written and verbal communication skills
- An outgoing, positive, can-do attitude
Application process
To apply, please send a CV and an accompanying cover letter to Lorna Greenwood: lorna.greenwood@mpagroup.com
Application deadline: 12:00pm (midday) Monday 3rd June
Interviews: TBC
Start date: As soon as possible
Equality & Diversity
The Music Publishers Association is a signatory to the Equality & Diversity Charter for Music and strives to be a fair and inclusive employer. We welcome applications from all backgrounds and appoint on merit.
