JOB SUMMARY
Joining a growing Neighbouring Rights team in London, reporting to the Registration & Claims Manager, the Society Relationship Manager will manage our client roster at Neighbouring Rights societies around the world. The role involves working with internal client and recording databases, liaising with society contacts and using their databases and general administrative work.
This role will be the first point of contact for liaising with societies and ensure any action points on either side are executed as well as investigate requirements for registering clients in additional target territories.
BACKGROUND
Kobalt is the leading technology-powered music services company, offering end-to-end solutions for over 50,000 artists and songwriters and 800 labels and publishing companies. Through Kobalt technology and services, creators benefit from more money, better reporting, and maintain ownership and control over how their work is distributed, tracked, collected, and monetized. With the award-winning Kobalt desktop portal and app, Kobalt clients get real-time insight into their work and activity.
Kobalt Neighbouring Rights (KNR) offers a global service for artists and independent labels to collect their neighbouring rights income from the various relevant collecting societies around the world. KNR started in 2011 and has grown quickly to become one of the leading companies in this field.
At Kobalt, we’re currently over 400 people based across 10 offices and we’re expecting to grow. That’s where you come in. If you feel like the fast-paced, rewarding environment of our rapidly growing company is for you - share your story! Apply today and tell us why you are the next best addition to our successful team!
WHAT DOES A SOCIETY RELATIONSHIP MANAGER AT KOBALT DO?
- Process client and agreement related information (database work)
- Ensure all client related information (personal information, discographies etc.) is up to date and correctly registered with the Neighbouring Rights collecting societies
- Deal with duplicate claims, disputes and society queries
- Identify gaps in payments from societies and work with the society to maximize future payments
- Maintain a thorough understanding of society issues, qualification criteria and distribution policies as well as current industry news
- Ad hoc projects as requested by Senior Management
- Provide training to new staff members
- Travel as required to meet business needs
WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?
- Experience of working in a similar Neighbouring Rights role is essential
- Extensive experience in dealing with the U.S. based societies Soundexchange, AFM-AFTRA and AAR
- Excellent understanding of Neighbouring Rights
- Strong verbal, written and interpersonal communication skills
- Strong proficiency in all Microsoft Office programs
- Ability to work accurately, independently, to strict deadlines and under pressure
- Excellent organisational skills and ability to track and monitor documentation processes in an efficient manner
- Excellent management skills
- Ability to take initiative and drive things forward through to completion
- Numerical and analytical skills
- Ability to take initiative and drive things forward through to completion
