AXS' senior ticketing manager Lisa Brown has joined Birmingham-based The Ticket Factory as client services director. 

Her main responsibilities will be to look after the city's Genting Arena and Barclaycard Arena accounts as well as wider promoter allocations and artist services.

“I think The Ticket Factory is unique in that they are not owned by or closely affiliated to a promoter," she said. "There should be no conflicts of interest when securing new business; clients will see that we will ...