PPL has been shortlisted as a finalist for two separate customer service awards.

The company’s Member Services team has reached the finals of both the UK Customer Experience awards and European Call Centre And Customer Service Awards in the New Product/Product Improvement and Best Online Customer Service categories respectively.

Both awards celebrate and promote excellence in customer experience across a broad spectrum of industry. 

Both nominations point to the music licensing company’s new web-based Register Repertoire tool, which helps enhance ...