Dispatches' footage appeared to reveal that Viagogo used the credit cards to bulk buy tickets on the primary market, with the intention of reselling them back to consumers at huge mark-ups on its own site.
One of the company's employees was caught on camera labelling the practice "highly, highly immoral",
However, in a new Q&A in today's Music Week - with subscribers now - Viagogo UK director Ed Parkinson defended the company.
"That practice was really misrepresented by the programme," ...
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