Applicant Experience Manager

This job has now expired

Applicant Experience Manager
Date Posted:
Jun 14th 2019

Contractual Hours: Full-time, 9am to 5.30pm (to include Saturdays. 4 week days and Saturdays).

About BIMM Institute

BIMM, The British and Irish Modern Music Institute, has colleges in eight cities where music matters most – London, Berlin, Dublin, Brighton, Manchester, Bristol, Hamburg and Birmingham – and is proud to be the largest and leading provider of contemporary music education in Europe.

Our eight BIMM colleges have over 50 years’ experience between them in helping students launch successful careers in the music industry.

We offer a broad range of Higher and Further Education music courses – including BA Honours Degrees, nationally accredited Diplomas and Postgraduate Teaching Certificates. Our professional highly vocational and real-world courses include studies in guitar, bass, drums, vocals, song writing, music production, music business, music journalism and event management.

Person specification

The post holder will have a central role in the recruitment of new students for BIMM Bristol. It will involve the organisation and delivery of open days, assessment days, experience days and tours of facilities at the college as well as connecting with local schools to promote what BIMM Bristol offers. You will be an ambassador for BIMM Institute, providing exceptional customer experience for those interested in applying to BIMM, both external applicants and internal current students wishing to progress onto other courses or BIMM Colleges. The person in this role will also be responsible for the training and development of staff involved in all admission related events, as directed by the Recruitment and Admissions management team. The Applicant Experience Manager will be involved with setting targets with the team and responsible for presenting them at key points throughout the recruitment cycle.

Essential criteria for applicant

  • Confident public speaker
  • Excellent personal presentation
  • Proven experience in managing people (either within a work, teaching or creative project context)
  • Strong communication skills – verbal and written
  • A background in either the music industry, creative arts, performance or education
  • Proven customer service skills
  • Able to work with set targets
  • An ability to effectively manage a varied workload
  • Advanced in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Team player
  • Willingness to gain a detailed understanding of BIMM curriculum, college operations and ethos.

Desirable criteria for applicant

  • A background in higher education, or further education within the creative arts sector
  • Previous or current work experience at a BIMM college
  • Knowledge of UCAS and admissions processes generally within higher education
  • Event organisation experience
  • Supervisory experience
  • Performance/Music Production background
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