Douglas, who specialised in technology-led business transformations while at Deloitte, will be responsible for setting and delivering PPL's technology strategy, including internal IT systems as well as the outward-facing technologies that support the company's customers and members.

The appointment comes at a pivotal point for PPL, which is nearing the completion of a programme to replace its business systems and databases to meet the evolving demands of its members and licensees.

Douglas said he was thrilled to be joining the ...