2.5m ticket sales lost every year due to inaccessible booking sites - report


The UK music industry is reportedly losing out on 2.5m tickets sales, or £66m in annual revenue, by not offering online booking to Deaf and disabled customers. 

The findings are part of charity Attitude Is Everything’s biennial State of Access Report. The report is based on hundreds of ‘mystery shopping’ questionnaires from disabled music fans, which reveal that 83% of disabled gig-goers were put off buying tickets in the past year due to inaccessible booking systems.

Whilst 75% of disabled ...

Login to access this article

To access this article you need to be a subscriber. If you are a subscriber login below.

Start your 4 week Free Trial

Register for a Music Week trial to access this article.

Sign up for your free trial to Music Week, the no 1 weekly trade magazine for anyone who needs to understand the business of music. For four whole weeks we will provide you with great, in-depth journalism that gets right inside the business of music in print and 24/7 online. With both the print and digital edition you will be able to enjoy the whole Premium experience of a subscription to Music Week - absolutely free.

Start your free trial


If you have previously taken a trial you will need to subscribe to access this article.

Subscribe Now
subscribe link free-trial link

follow us...