FanFair Alliance and Victim Of Viagogo founder honoured with consumer award

FanFair Alliance and Victim Of Viagogo founder honoured with consumer award

FanFair Alliance and Victim Of Viagogo founder Claire Turnham have been honoured with the Best Consumer Award at the Sheila McKechnie Foundation’s 2018 National Campaigner Awards.

Held this week in London, the event celebrates the best campaigns and campaigners, from individuals and community groups to people working in large organisations. 

Adam Webb and Mark McLaren from anti-touting pressure group FanFair Alliance and Claire Turnham from Victim Of Viagogo, a Facebook group set up to seek refunds for disgruntled Viagogo customers, were awarded for their joint campaign to make event ticketing in the UK more fan-friendly.

“The push back against online ticket touts has been a collective effort and one where we are now starting to see real progress," said Webb. "We are delighted to collect this award on behalf of all those who have campaigned for so long, and hope a more transparent and consumer-friendly ticket resale market emerges as a result.”

Victim Of Viagogo has helped return around £200,000 to ticket-buyers and Google has launched a global certification scheme for ticket resale websites, while, from next month, the law will ban excessive ticket purchases, with the National Trading Standards securing at least £300,000 of extra funding to enforce the law.

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