2.5m ticket sales lost every year due to inaccessible booking sites - report

RHIAN JONES

The UK music industry is reportedly losing out on 2.5m tickets sales, or £66m in annual revenue, by not offering online booking to Deaf and disabled customers. 

The findings are part of charity Attitude Is Everything’s biennial State of Access Report. The report is based on hundreds of ‘mystery shopping’ questionnaires from disabled music fans, which reveal that 83% of disabled gig-goers were put off buying tickets in the past year due to inaccessible booking systems.

Whilst 75% of disabled ...

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