Hospitality Manager




Position:
Hospitality Manager
Employer:
Royal Albert Hall
Category:
Venue Operations
Location:
UK - London
Salary:
£37,000 pro rata
Date Posted:
Feb 12th 2019
Royal Albert Hall

For nearly 150 years, we have been inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone. Hosting over 380 events in the main auditorium and more than 400 in other smaller spaces, it stands true to the vision of Prince Albert in promoting an understanding and appreciation of the Arts and Sciences. As a charity, the Hall is dedicated to maintaining the Grade 1 listed building and to giving access to all, through an eclectic mix of events, a thriving education programme and a range of daytime activities.

The Role

This is an exciting opportunity for an experienced hospitality professional to lead and develop the hospitality and room hire business at the Royal Albert Hall. We are seeking a driven and effective manager, with a strong sales record, who will be responsible for the sales of hospitality packages, private room hire and events at the Hall. As our Hospitality Manager, you will be responsible for driving growth through clear strategy, providing excellent levels of service and ensuring effective planning and operational delivery.

In this role, you will work with the internal teams and promoters to effectively develop, market and operate hospitality on a wide variety of shows throughout the calendar. You will oversee the sales, planning and operational delivery of all packages and private corporate events to ensure the best possible customer experience is delivered. As part of the broader Hospitality team, you will also work closely with the head of department on operational planning and initiatives with the Hall’s caterer.

The Person

As our Hospitality Manager, you will lead a small but effective team and provide strong leadership for the business unit. You must be a strategic thinker who can implement plans and strive to achieve challenging financial targets for the department.

To be considered for this role, you should have proven management experience, worked preferably within a performing arts venue, the ability to operationally plan and deliver events or hospitality, a proven track record for building and maintaining professional working relationships and achieving revenue targets. Applicants should be experienced of managing a team.

The role is on a fixed term contract for 9 months to provide maternity cover.

To see the job description for more detailed information about this role and to apply, please
visit our website.

No agencies, please.

Closing date: Noon on Friday 22nd February 2019.

The Royal Albert Hall is a registered charity (no. 254543) and strives to be an equal opportunities
employer.

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