Richard Davies’ fan-to-fan face value resale site Twickets was named Best Ticketing Company at this year’s Music Week Awards. Here, he recalls turning the biz on to modern technology, sharing a lift with the late Keith Flint and a Kylie Minogue webcam failure...

My first job in the music biz was...

“As a graduate trainee at EMI Records. I worked for a year under people like Rupert Perry, Andrew Pryor and Tony Wadsworth. At the end of it I decided ...