With a legacy in supporting Black and culturally diverse artists, this organisation offers talent development opportunity to burgeoning talent within the music industry, paving the way for many hugely successful careers. With a new, state-of-the-art studio facility and co-working/ education space opening in September 2021, there is a fantastic opportunity for a Studio Manager to join, taking responsibility for the day to day running of the studio while growing the membership base to develop a vibrant and diverse creative community.
Scope of the role includes:
Operations
- Working closely with the Head of Operations, oversee space and facilities management for the smooth running of the studios to the satisfaction of members.
- Highlight and manage maintenance issues and upkeep.
- Maintain a positive relationship with key partners, contractors and landlord.
- Manage a team as required (session sound engineers, maintenance contracts, member activity/events).
- Manage to the allotted membership and studio budget.
Business development
- Achieve and review business plan targets for hires and membership subscriptions, working closely with the Marketing Manager
- Secure clients and members including lead generation and sales-related events, conducting tours as required.
Community management
- Oversee new member on boarding and member exiting
- Look after clients / members and create a friendly environment to facilitate a high level of member satisfaction and retention
- Seek out information about the business and personal objectives of hirers and individual members
- Plan and launch community initiatives to encourage connections between clients and members across our different programmes. This might include targeted member introductions and recommending possible peer mentoring matches.
- Develop a quarterly calendar of member activity including professional development master classes and networking events. Project/events planning and execution.
- Working closely with Marketing Manager, ensure regular communication with members including monthly newsletter.
- Use a variety of software applications to manage the membership and studios.
Applications: david@handle.co.uk
