Birmingham-based ticketing agent The Ticket Factory has appointed Peter Monks as its new commercial director.

Monks makes the move up from assistant general manager and will take overall responsibility for new business growth and development.

The Ticket Factory, which is also the official box office for the NIA, LG Arena and the NEC has restructured its commercial team to further build on the company’s growing success.

The shuffle includes the creation of three new positions which the company hopes will ...