Viagogo: Our big book of credit cards is for customers' benefit

Dispatches' footage appeared to reveal that Viagogo used the credit cards to bulk buy tickets on the primary market, with the intention of reselling them back to consumers at huge mark-ups on its own site.

One of the company's employees was caught on camera labelling the practice "highly, highly immoral",

However, in a new Q&A in today's Music Week - with subscribers now - Viagogo UK director Ed Parkinson defended the company.

"That practice was really misrepresented by the programme," ...

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