Launched in 2015, Twickets has worked with artists including Stormzy, Ed Sheeran, Foo Fighters, Arctic Monkeys, Adele, Mumford & Sons and The 1975, and announced its first official tie-in with a UK theatre group, Lloyd Webber Theatres, earlier this month.
The platform has helped more than half a million fans resell their tickets to other fans – receiving three million unique visitors to its marketplace each year.
Twickets’ founder Richard Davies, said: “We are delighted to become members of STAR. This is a key development for us as it reaffirms the business as the legitimate face of resale, working to bring fairness and transparency to event-goers everywhere. Our goal is always to improve the ticket buying experience, and we look forward to collaborating with other STAR members to prevent blatant profiteering in the secondary ticket market, which not only harms fans but damages the industry as a whole.”
Customers can buy from Twickets with the reassurance that they are accountable to the STAR Code
Twickets is the first authorised ticket resale specialist to join STAR, the self-regulatory body for the UK ticket industry. STAR's members also include major ticket agencies as well as numerous music, theatre, sports and entertainment venues across the country.
Jonathan Brown, chief executive of STAR, said: “We are really pleased to welcome Twickets to STAR. They have steadfastly focused on their mission of enabling fans to resell tickets they can no longer use for the price they paid or less and are a key player in the new landscape of authorised, fan-friendly ticket resale. Customers can buy from Twickets with the reassurance that they are accountable to the STAR Code and dispute resolution service; receiving the same high standards of service and information as they do from other STAR members.”